Last Updated: 15 June 2025
Thank you for visiting and shopping at Newayad. Following are the terms and conditions that constitute our Shipping Policy.
Order Cut Off Time:
Daily Cut-Off Time: Orders placed after 3:00 PM (GMT-5) will be processed on the following business day.
Processing time:
Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 1-3 Days (Monday - Friday) after the order is placed.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Delivery time:
Standard Delivery time: 6-9 working days (Monday - Saturday)
Shipping rates & delivery estimates:
- United States
- Free Shipping Apply – ( condition- 60.00USD and up payment )
- Standard Delivery- (Condition- 0.01USD to 59.99USD) ( Cost- 10.00USD)
- Delivery delays can occasionally occur.
Shipment confirmation & Order tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages:
Newayad is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Contact Us:
Store Name: Newayad
Email: info@newayad.com
Phone: +18033038678
Address: 2617 OREGON AVE, N CHARLESTON, SC 29405,UNITED STATES
Customer Support: 9:00 AM – 5:00 PM (GMT-5)
Response Hours: We strive to respond within 24 Business Hours
Contact Form: Contact Page